Evolve Your Success

MSP 118 | OR Nurse

 

Medical sales representatives must continue to expand their knowledge about the medical world. In the same way that numerous health concerns are present, there are also solutions and experiences. In this episode, Samuel Adeyinka helps you further expand your knowledge about the health industry, taking you deep into the world of orthopedics in the operating room with Melanie Perry. What areas are covered by ortho? What is sterile processing, and how can medical sales representatives help facilitate it? Why is it important to bring awareness to this often-overlooked department? What are the crucial relationships medical sales reps need to foster? Join Melanie as she answers these questions and more, bringing her insights and experience as a blogger, podcaster, and OR nurse.

Watch the episode here

 

Listen to the podcast here

 

The Blogger, The Podcaster, The OR Nurse With Melanie Perry

In this episode, we have with us another special guest. She goes by the name of Melanie Perry. Melanie is a bit unique because she specializes in the operating room, but her background is nursing. She was OR nurse with experience as a circular, scrub, change nurse, team lead, and manager. She’s had an extensive career. She has spent many years as a neonatal ICU nurse, OBGYN, med-surg, pain management, and then operating nurse.

The operating room came to her in 2011. Since then, she’s catapulted into somewhat of a businesswoman and started a blog called The Circulating Life in 2018. It was a space for everyone that was in the operating room, a community where they could all come and discuss what was going on and talk about everything that had to do with the operating room. This led her to be in First Case Podcast. She helped develop that brand in January 2021. This has become quite the business for her. She also deals with everything operating room.

This is a treat because she’s a unique individual that has done a lot of unique things, and she’s truly enterprise herself. We are going to talk a lot about the operating room, her background, and her perspective as a nurse. For all medical sales reps out there, this is something you can take away from this. For all of you that want to get into the industry, you really want to read this episode. As always, we do our best to bring guests that are innovative, doing dynamic things, and changing the space within medical sales. I hope you enjoy this interview.

Melanie, how are you doing?

I’m doing great. Thank you for having me.

Thank you for being on the show. Please tell us who you are and what you do.

I am Melanie Perry. I’ve been a nurse for many years. I’ve been in the OR for several years. In all the areas of nursing that I’ve worked in, the OR was by far my favorite. Within the OR, I worked primarily in orthopedics, and I loved it. People love it or hate it, and I am one of those people who loves it. Through my work in the operating room and some work that I did on a blog and the social media page, I connected to the people at the company I am working with.

Our company is dedicated to sterile processing education, and they needed somebody with some OR insight. They brought me on to help with that. They also wanted to launch a brand for the OR. They brought me on for the First Case brand. If I could be a circulator and not in the OR, I would be the circulator for the First Case brand because I do it all. That is what I do and a little quick intro about me.

I’m going to bring it way down to the basics. Let’s start with ortho. When they think ortho, they think they think bones, trauma, and ER, but you said OR ortho. Go ahead and define that for us.

Orthopedics in the operating room is a little bit of what you said. Certainly, there is trauma. People have accidents. They break things all the time and have to get fixed. Trauma in the OR is a very real thing. There are also total joint replacements. If you have a joint and you need it replaced, we can do it from your finger to your hip. There is pretty much a joint replacement option for any joint in your body.

Fractures that maybe aren’t trauma don’t need to be done immediately, but something that needs to be fixed or even something in your foot like a bunion, all of those things fall into ortho. There’s an ortho spine. If it’s related to the bones in your body, we can operate on it and make it better. There are even surgeries where they can do limb lengthening to make you taller. All of these fascinating things can be done in the operating room. The fractures, trauma, broken bones, but also joint replacements, or you even hear people saying they put a camera in their joint and looked around, that’s a knee scope or a shoulder scope, an arthroscopy where we can get in and very minimally invasive, but we can get things fixed. That’s a lot of what I did.

That’s interesting. What procedure makes you taller?

It’s a limb-lengthening surgery. Did you ever see the movie Gattaca where the guy had his legs lengthened?

Yes.

You can have it done. I’ve never seen it personally, but I’ve read about it. They go in and slowly lengthen the tibia and make it longer. It could be because maybe one limb is not as long as the other. There are extreme measure people have gone to be taller. There are different options for that, but it’s one of those cool ones.

Another cool one is rotationplasty. It’s another one I’ve never seen, but I have read about, particularly with kids. When a child has to have an above-the-knee amputation, they take the foot and the ankle and attach it up to the top or at the femur, so the child still has a joint that moves, but the foot’s pointing backward. It helps it go into their prosthetics so that the ankle joint will work like a knee and they can function better. I highly recommend looking at rotationplasty. It’s a very fun surgery. I don’t think it’s fun for the patient, but to me, as a nurse, I find it very fascinating.

That’s not where it ends with you. Now, with First Case and the company you work with, you guys have a very specific function within ortho, and that’s sterile processing. Some of our readers have heard of it, but they don’t understand what that is. Break that down for us. What specifically is sterile processing?

Sterile processing is the department within the hospital that is making sure that every instrument we use on every single patient is clean, sterile, free from contamination, and free from any harm that we could cause to a patient. They are inspecting and ensuring that all of these instruments that we use, whether we’re talking about using it in the OR, labor and delivery, wound care clinic, or anywhere where you might need an instrument that is clean or sterile, they are the ones making sure that instrument is exactly like it needs to be. They are the instrument experts.

MSP 118 | OR Nurse
OR Nurse Sterile processing is the hospitals department that ensures every instrument used on every patient is clean sterile and free from contamination and harm

 

Without them, we couldn’t do surgery because we cannot do surgery without a sterile instrument. Everything that we do and anywhere we’re dealing with clean or sterile instruments, it all hinges on the expertise of the folks in sterile processing. They keep everything going in the hospital to make sure that we have what we need.

The sterile processing companies or vendors are the ones that are making sure all the equipment is clean that is used within the surgery.

Employees in the hospital are the ones cleaning and doing it. Our vendors and the sterile processing companies out there are creating these products that make it work better for employees, make cleaning easier, or all these other things. These companies are constantly creating new technologies, new ways of cleaning, or bringing in new products that can make it easier, better, and safer. They’re also educating along the way so that staff knows how to take care of these instruments, inspect them, and make sure that they’re putting out a quality product. At the end of the day, it could be your mom, my mom, or your child on the operating room table, and nobody wants a dirty instrument and an infection.

Now that you’ve broken it down and explained it, where does the company you work with come into play?

It’s this new disrupting type idea of a company created out of a bright idea between two people named Hank Balch and Justin Poulin. They started as a podcast about sterile processing. There was no sterile processing podcast a couple of years ago. They started educating and bringing this very important department. We would be nowhere and dead in the water without sterile processing in the operating room.

We have to have them. We need this department, but they get overlooked. They don’t get the budget dollars, information, and things that they deserve. Sometimes, I don’t think the value that they provide is recognized. The podcast they started was there to pour that education into the sterile processing departments to bring awareness to this department that sometimes is overlooked down in the basement. The podcast validates and empowers these technicians to know their stuff, recognize that they know their stuff, and help them constantly improve.

The company started as a podcast, but that’s not where it stopped. What they started doing was they reached out to these vendors and companies that were selling into the sterile processing department and said, “We have a voice. We have this podcast and people listening to us. We can help you get your message in front of the people who want to buy your stuff.” They can partner with these vendor companies.

Let’s use an example. ONE TRAY/IST got subject matter experts about One Tray. We can interview them about their One Tray and find out about it like this show. It’s just a conversation. We’re talking, but people like to listen to a conversation. They don’t like to be talked at. They don’t like to sit in a meeting and go, “I’m going to die.” They change the dynamic and platform and put education into a podcast, even coming from a vendor. These vendor companies are the ones building the products and creating them. They know everything about it. They know why it’s designed to do what it does. Giving them that voice or that platform lets them get it out in front of the masses. We can give them an extra voice to share that education and information.

That’s what the company you work with does. What does First Case do?

Our company was our proof of concept. They launched a couple of years ago. Through the success that they had as they did the podcast, they worked with vendors through vendor spotlights, expert series, or conferences where vendors could pour education into sterile processing and provide free CEs along the way because everybody’s always interested in CEs.

Our company heard time and time again, “This is great for sterile processing. What do you have for the operating room?” Hank and Justin were like, “We don’t, but we think we should.” They reached out to me through a Facebook group that I was already running on my own. They said, “You know the operating room. You speak the language and understand it. We want to take what we’ve done with the company and move it into the operating room, and we’d like you to join us.”

Honestly, I’d never listened to a podcast ever when they reached out to me and asked if I’d be interested in hosting a podcast. I’m like, “Sounds fun.” You could say the rest is history because our first podcast launched in January of 2021, and we are still going strong. We just recorded a podcast interviewing a good friend of mine.

It’s been interesting and fun to watch First Case grow, almost following in the footsteps of our company and being able to offer industry partners and vendor partners this option of putting out the education of improving our space and also letting people know what it is that our vendor partners have to offer because sometimes they don’t know or you don’t get the message in front of the right person, but when somebody can say, “Here’s this podcast. They interviewed me about our new washer disinfector. They interviewed me about this new enzymatic cleaner that you can use.” People can go and listen to a podcast and find out about it. It’s very passive learning. You can do it when you want to. You’re much more interested if you’re choosing to listen to it. It gets the message out.

The company you work with and First Case Media partner with vendors that improve the space of sterile processing and also improve operating room practices in general.

Correct.

That is fascinating. Let’s go back to you then. You’ve been an OR nurse for several years, which is a significant amount of time. You are an expert. Are you still practicing as an OR nurse now?

I’m non-clinical at this point. I’m pouring all of my efforts, education, and social media into growing this brand and providing my expertise to help improve the education we can offer.

Being an OR lover, how much do you miss it?

I miss it so bad. There’s a little bit of a caveat there because I do miss it. I miss the environment, the people, and the energy, but I don’t miss the long nights, the on-calls, and the exhaustion that all of us deal with day in and day out from the grind of the hours, labor, and work. I am at a point in my life where I am proud and glad that I did it, and I would go back and work per diem probably if I could make it happen. Where I live right now, I don’t have that option. One day, it’s on the list, I promise, but for now, I’m enjoying the rest. Although, I don’t know how rested I am. I’m not just on my feet all the time.

When did you leave the operating room?

I left the operating room on the last day of June 2021.

I talk to a lot of nurses, and a lot of nurses want to transition into medical sales. We’re going to talk about that. Before we do, did COVID make you want to leave the operating room faster or were you already on your way out?

I was already burned out before COVID ever hit. I don’t think I processed the level of burnout I was dealing with until I did leave. In my experience with COVID, the hospital I worked at did a fantastic job taking care of their employees and paying us even when we could not go to work. The hospital that I worked in primarily did outpatient surgery. We had a couple of months where we weren’t at work, but our hospital paid us, which everybody didn’t have that option, and I’m very grateful we did. That rest was good for me because I was already dealing with burnout.

COVID was scary and all of that, but it’s like, “I can take a minute to rest,” but then we came back with a vengeance. With cases coming back, we were bursting at the seams with all the workload and volume. It was a lot. During all that time, I also ended up having to have surgery and other things done. It was one of these minor elective things, but it was my feet. I had plantar fasciitis, and it was so bad I could not do anything anymore. My body was falling apart from the constant strain of the work I had put it through for many years. I’m old, I guess. It was one of those, “Maybe it’s time to take what I know and what I’m good at and pour it into the OR from a different direction so that I can still be a part of this area that I love. I can maybe improve it or make it better and maybe not have my body fall apart in the process.”

I love that you came from a good position. That’s some true insight that you got to give yourself before you make the transition into what you do now. Let’s talk about that because I want to know what your experience was like dealing with medical sales reps, specifically OR-based medical sales reps, when you were an OR nurse. Especially, a lot of nurses are making that transition, and we help them make that transition. Think back to when you were an OR nurse. If you could define your experience with medical sales reps in a couple of sentences, what would you say?

I have a wonderful relationship with so many of the reps that I dealt with. I loved them. They saved my tail on more than one occasion. They were the experts. They knew the trays, equipment, and stuff. I even had a couple more who didn’t know what was in their trays. They knew what was in other people’s trays too. Not because they were trying to do somebody else’s job but because they just knew.

There was a particular one, her name was Christine, and I still text her. I love her. She knew everything, and I could text her and be like, “Christine, I need this. I don’t know where to find it,” and she could tell me. It was one of these shining stars of the bunch who found that happy medium between always being prepared and available. They were there, or they had somebody who could be there.

[bctt tweet=”Medical sales representatives are the shining stars who found that happy medium between always being prepared and always being available. ” via=”no”]

They knew their stuff, but they weren’t pushy either. It’s that nice happy medium. My experience boiled down to having good relationships and good sales reps. They made all the difference in our cases when they were prepared, and they knew what was going on and knew their stuff. There is no comparison. I love them. They were great.

That is fantastic. That leads to my next question, and you answered it already. What makes a good medical sales rep besides knowing your stuff and doing your best to be an ultimate resource? What are some tangible things you would say that if someone reading this wants to become a medical device sales rep in the OR, they need to keep these things in mind?

One of the big ones that come to mind, and some of these maybe are negative because these are some of my frustrations, but if you don’t do this, it will make your life better. The circulator scrub tech or scrub nurse in the room is your best friend, or they can make life miserable for you. Having a good relationship, not just with the surgeon, because I realized the surgeon is the one you’re trying to have a relationship with and trying to get them to use your screws, plates, implants, or whatever it is you want them to use.

MSP 118 | OR Nurse
OR Nurse The circulator the tech and the scrub nurse in the room are your best friends or they can make life really miserable for you

 

At the end of the day, you’re working with that circulator and scrub to get that room open and set up, have your trays ready, and have them there on time. Don’t make them have to chase you down on a regular basis because you don’t want to be known as that rep because everybody’s got that rep. You don’t want to be that one.

If it means getting to the hospital 30 minutes early to make sure that your trays have made it through sterile processing or trays are on the case cart. Don’t depend on the circulator who’s got 85,000 different things to do to also, “She can just go get my tray. He can just go get this.” A lot of times, depending on the setup of the facility, the rep is expected to make sure those trays are on the case cart, make sure the trays are there or make sure they are ready so sterile processing can put them on the case cart. Make sure they’re there in a proper amount of time so that sterile processing can get them ready. Dropping them off at 5:00 AM for a 7:00 AM case, your trays aren’t going to be ready. Your room’s going to be mad, and the case is going to be delayed.

I understand it can’t always be helped. Sometimes there’s one tray in the state, and it had to come from six hours away the night before. As an ortho team leader, my job was to reschedule the case to make sure we could do it. I realized there were extenuating circumstances, but that was always a big one. Not having their trays there, but also if they needed to be there for the case, knowing they were there, and not trying to call them ahead of time, “Where are you? We need you here.” That was always frustrating.

The other, especially in orthopedics, neuro, and even in cardiac, although I’m not experienced with cardiac. I can only imagine you would have it there too. You might have a long list of implants. We might have put in 20 screws, 2 plates, or put in 5 different implants for a total knee. The way charting most places is now, we have to document every one of those implants. You have the little paper that you’re putting all the stickers on or whatever, especially when it comes to screws and plates and things. You’ve got it all filled out. If you don’t give the circulator that page until we’re rolling out of the room, then I can’t do any of the rest of the charting I need to do until I get that patient to PACU. I then get back, and now my turnovers are delayed because I’ve got to sit here and chart all of this.

I don’t want to be handed a page of implants at the very end of the case when maybe we could work together, and you could tell me, “Here’s the number for this one.” It’s being able to chart at a time when it’s convenient for the circulator. At the end of the case, when we’re getting that patient off the table, getting them on the stretcher, and getting them out of the room, that is not convenient for me to chart. I don’t want to be handed a sheet of paper at that time of the case. That was another big frustration that we had.

Pay attention and see the flow of the room. How can you be the most help? I know different hospitals have different rules on what you can touch, can’t touch, and what you can open. There are a lot of rules, but when you can be helpful, offer advice, or have your implant sheet and hand it to them at a time that’s convenient for them to chart, it goes a long way toward being considerate that there’s a lot of work going on around you. Everybody wants to get their work done, and we don’t want to be delayed over something we could have done earlier.

For those that are new to the industry or want to get in coming from a different profession, define what a circulator is.

The OR circulator is everything for the room that’s not sterile. The OR circulator is usually an RN. It’s typically mandated that at least there’s an RN in the room, and usually, it’s a circulator. We are perioperative nurses, and our job is to maintain sterility, but we are not scrubbed in. We are observing or watching. We are making sure that the people who are scrubbed in are maintaining sterile technique and following everything they’re supposed to do.

If they need something, we’re the ones running to get it or open it because if you’re scrubbed in and sterile, you can’t do anything except within your sterile field. If you needed to open something out of a cabinet, you couldn’t do it without breaking the scrub, going back, and scrubbing back in. That’s why one of the reasons we’re there.

Primarily, we are there to be the voice of the patient. Our patients are asleep. They are trusting us at the most vulnerable point of their lives because they can do and say nothing. They are not involved in their care at that point at all. Somebody has to be there to advocate for the patient and says, “No, you can’t do that. That’s not on the consent. We’re not doing that. We’re doing a left, not a right.”

There’s got to be somebody tasked with that oversight. We all are doing it in the room, but as a circulator, one of our primary responsibilities is to make sure that we are advocating for the patient because the patient cannot advocate for themselves and then make sure they’re positioned correctly, their skin is prepped for surgery correctly, and that we have all the things that we need. There are a bunch of hats that we wear. We do the charting and all those things. We run our tails off a lot, but it’s the nature of what we do.

[bctt tweet=”One of the primary responsibilities of circulators is to make sure that we are advocating for the patient because the patient cannot advocate for themselves.” via=”no”]

Here’s one thing that is talked about often, especially now. I’m going to speak specifically to medical device companies. It’s becoming more prevalent because we’re at a time when more and more medical device startups are happening. They’re looking for talent. They’re finding any talent they can and throwing them into the fire as opposed to giving them thorough training. It’s one of the reasons why we have our training programs to help them have a better experience and be more effective in the field. I want to ask you. When you think back to your OR days, there’s case coverage and selling. How much selling did you see versus case coverage, and what did that look like?

I worked at two different facilities. I’ll talk about the most recent one first. That was effectively done because, in our operating room, our vendors and reps did not do a lot of selling. They were there to support the case. They were there to provide expertise and assistance for the case. Certainly, if a question came up and the surgeon asked about this or, “I heard you talk about this,” they would talk about it. As the orthopedic team leader, it was my job to help make decisions about new products and help provide input for that.

The reps would not stand there in the OR, distract the surgeons, and try to sell to them. We would talk to them. They would come to talk to us. It depended on our relationship with them. If it was a rep who never wanted to interact with me unless they were trying to sell me something, it was a little different than if it was somebody that was prepared and always there, and then when I trusted them, they came to me and said, “This is what we’ve come out with. Do you want to see about it or hear about it?” but there was never this pressure push, it was natural.

Selling and getting people to listen to what you want them to listen to comes with building those relationships. When I’ve got a good relationship with you as a rep, I trust you, and I know your stuff, it’s organic, and I’m going to be like, “Let me hear more about that.” I had some good relationships with more than the one rep I talked about. They would come to me and say, “We’ve got this new product. Do you want to want to try it or whatever?” I’ll be like, “Tell me more about it. That sounds pretty cool. I’m all about something new.” I’ve also had vendors who I always chased down or weren’t there for their cases, but then suddenly, I’d see them.

They’re trying to push a product.

I’m like, “No, I don’t think so. We’re good.” For me, it was a lot of relation relationally based because, in the operating room, you get to know your vendors and work with them so much. It’s not so difficult to think that building good relationships and treating people as people, regardless of the hat and scrubs they’re wearing or anything else. We’re people. We all have the desire to see patient outcomes improved and to have our patients have great surgical experiences.

MSP 118 | OR Nurse
OR Nurse Were people and we all desire to see patient outcomes be improved and have our patients have great surgical experiences

 

If that means I need to try a new wound closure system, you’ve got a new irrigation that is possibly going to reduce infection, or this particular positioning device is going to reduce pressure on some of our nerves and going to help our patients, I want to hear about it. It works better on both sides when we can also have those relationships because we are all people.

You highlighted something. Would you say that a lot of people in this space look to the provider being the decision-maker? From your experience, it sounds like you were the decision-maker. The surgeon’s busy covering the case, and you’re telling me that you even created an avenue to invite representatives that had taken the time to develop a relationship with you to sell to you. You invited them to sell to you. Talk to us a little bit about how important it is to consider the nurse as a big part of the decision-making process.

You have to think about who your customer is because you want the surgeon to want to use your device or equipment. They have a loud voice. I would get emails from surgeons frequently, “I want to do a free trial on this. We’re going to try it.” They obviously could push a lot of stuff, but it’s not the surgeon who is the customer. In my role overseeing as an orthopedic team leader, I had a lot of input, and my opinion was valued by my director and the director of perioperative services, “They want us to buy this. Do we need it? Are we going to use this? Is this any different than the one we already have? Is it $20,000 more of what’s something we don’t need?”

You have to remember that. The surgeon might ask for it, but when the people with budget dollars are looking at the budget and asking the nurses and techs, “Is this valuable? Is this something we need?” you want them to also understand the value. You want them to see the benefit so that they’re also giving the same feedback.

When the person writing the check, whoever it may be, hears not just from the surgeon that they want this fancy positioner, but you hear from the scrub tech and the nurse, “This is amazing. This made my life so much better. For the patient, it was easier, faster, and awesome,” they’re suddenly more interested because they’re hearing it from multiple angles. Never forget that it is not the surgeon who is your customer. It is those nurses and those techs every single day.

[bctt tweet=”Never forget that it is not just the surgeon who is your customer. It is those nurses and techs every single day.” via=”no”]

How many representatives did you meet that used to be nurses, if any?

More reps that I met had been scrub techs. I had several scrub tech reps. I don’t know that I had ever met a rep who had been a nurse, but I had met reps who had been surgical techs. It made all the difference because they knew those instruments, and they could walk surgeons through cases like, “You need that.”

One more example, as an OR circulator, in my training, I was never taught to scrub in. I was not taught to put on all the surgical garments, pass instruments, and help with the case. In my role as an orthopedic team leader, I felt like that made me not a very good team leader because I was a team leader for nurses and techs, but I couldn’t help my techs. I couldn’t scrub in, give them a break, or give them lunch. I’m like, “This doesn’t work.” Over time, I worked with some of my techs and had them teach me the basics. “If I’m going to give you a lunch break, potty break, or something, what can I do to help set up a case or whatever?” They taught me the basics.

The problem with that is my charge nurse then found out, “You can scrub in. You can do this case. We need somebody.” It went from helping a little bit to scrubbing in, but the very first total hip that I had to scrub on my own, the rep saved the day because they knew the instruments. They didn’t just know their instruments. They knew the steps or the procedure and kept me one step ahead. While I had no idea what I was doing other than to make sure I didn’t contaminate anything, they did.

This was a rep that I had a very good relationship with. I told him ahead of time, I’m like, “I don’t know how to do this, but we can’t do the case if I don’t scrub in, so I have to. Please help me,” and he did, and he kept me a step ahead. Everything went fine. We might have dropped something on the floor a couple of times, but we made it through, and the case went perfectly. I can honestly say, on my part of it, it was because of the rep who helped me. You can’t put a price tag on that relationship, especially when you’re like, “I need help. Please.”

That is fantastic. Let’s switch gears a little bit. I want to talk about the sterile processing reps. That’s something that is not talked about or discussed a lot. With the company your work with and the First Case, you guys are partnering with these sterile processing companies. There’s a whole world of sterile processing sales reps. In a nutshell, what’s your experience with those types of reps? Do you know where they typically come from? Are they experienced? Are they relatively new? Have they come from a different sale from what you’ve seen? Talk to us a little bit about your experience with these types of reps.

My experience with them is more limited because I was more in the OR, but what I’ve seen with who I’ve worked with the reps a lot of times have healthcare backgrounds, or maybe they were a sterile processing technician, and then they went into being a rep. They speak the language and understand it. They know those pain points and how the product they’re selling provides a solution to those pain points. It always is helpful when you can speak the language. Even if maybe you go into being a sterile processing rep and you weren’t a sterile processing technician, there is a world of education available for you, especially through our company, where you can learn the language, what’s going on, and those issues. It can help make you more able to relate to your customer.

That’s what I’ve seen the most. Either they had other healthcare backgrounds and went over and were given the sterile processing product they are now selling, or they were sterile processing techs. With the education that’s out there, if they came in and it was their very first sales position, there is still a wealth of information that they could add to their repertoire so that they could be an effective salesperson.

[bctt tweet=”Any wealth of information that a medical sales representative could add to their repertoire could help them be an effective salesperson. ” via=”no”]

It was wonderful getting to the bottom of everything going on in your space. You’ve given us a thorough education on the sterile processing world from an OR nurse’s perspective and how to be the most effective medical sales rep. Is the company you work with a podcast, and then First Case Media is the company, or are they two podcasts?

The company I work with is the main one. It’s www.BeyondClean.net. The First Case Media is FirstCaseMedia.com. We’re separate but sisters. We provide a lot of the same services pointed toward either sterile processing or the operating room, depending on your flavor, with a lot of crossover in between.

People can listen to podcasts from both.

You can find podcasts from both. We are on every podcast platform that you’re interested in. You can find us on Apple, Spotify, or whatever you like. We’re there. You just search for us, and you’ll find us.

To wrap things up, I always like to do a fun little lightning round. Melanie, are you ready for the lightning round?

Go for it.

You have to speak to the first thing that comes to mind. What is the best book you’ve read in the last couple of months?

Empire of the Scalpel by Ira Rutkow. I’m reading it. It’s sitting here next to me. It’s the history of surgery. It’s very good. It’s all the way back to prehistoric drilling holes in skulls to let blood out and all sorts of crazy things.

MSP 118 | OR Nurse
Empire of the Scalpel: The History of Surgery

That’s something I’m going to have to look into.

You need to read it.

What is the best movie or TV show you’ve seen in the last couple of months?

The Rings of Power, it’s The Lord of the Ring Series on Amazon. It’s fantastic. I’m watching the next episode with my kids.

I’m a big fan of the book. The movies were good too. Does it match up?

It is different because it comes before all of that. All of the information they used for the show came from a lot of Tolkien’s other writings and notes and world-building that he did before he wrote Lord of the Rings, so it’s different. It all is in the same vein and feel, and I’m a huge Lord of the Rings fan. Call me a nerd if you want, but I’ll soak it all in.

I’m looking into that one. What is the best meal you’ve had in the last couple of months?

My birthday was a couple of weeks ago.

Happy belated birthday.

Thank you. My brother took me, my husband, and his girlfriend out to dinner at a place in Huntsville, Alabama. It’s in this old house that’s been remodeled into a restaurant. It had this great, fun feel. It was an upscale Italian restaurant because it was not like the shrimp scampi you would get at Olive Garden. It was this shrimp scampi pasta thing that was amazing. There was also a wine bar. I had never ordered a wine flight before, but I got to try a whole bunch of different wines from this amazing wine collection with delicious pasta and dessert. You will not leave hungry, and it was fantastic.

You can’t say all that and not give us the name of the restaurant.

It’s called Mazzara’s. It is divine.

You’ve sold successfully. Why did you become a medical sales rep?

Maybe I should. That’s in the future for me.

The last question is, what’s the best experience you’ve had in the last couple of months?

Maybe a little different than most. My oldest son went to college. He has joined ROTC at Auburn University. Sending him to college and watching him love, excel, and do exactly what it is he wants to do and how much he loves has been a great experience for me. I thought this was going to be such a sad, emotional, or terrible thing, and I’m like, “You’re going,” not because I want to get rid of him, but because I’m so excited about what he’s doing. It’s been fun to watch.

That is beautiful. We can’t get better than that. Melanie, thank you for the time you gave us. We’ve learned so much. We look forward to seeing more from you and the company you work with.

Thank you for having me.

Fantastic stuff. That was Melanie Perry. A lot of you out there might be reading this episode and thinking about what Melanie has done in her career and the things she’s seen, and a lot of the things that she’s talked about, and you’re saying to yourself, “This is what I want to be a part of. I really want to get into this industry.” If you’re a reader, you already know what I’m going to say. Make sure you visit EvolveYourSuccess.com. We have a program there called the Medical Sales Career Builder. This program is designed to help you get a position in around 90 days.

If you’re serious and want to get into this industry, maybe you’ve been trying for a while, and nothing’s really hitting, you’ve been sending out applications and have heard nothing back, keep getting that rejection letter or that nice letter bittersweet that says, “We regret to inform you,” or “Thank you for applying, but we’ve decided to go with another candidate,” or maybe you’ve been interviewing and you’re getting to the second round, third round, or even the last round, and you cannot get to an offer. This is why we have the Medical Sales Career Builder program.

Medical sales have become such a competitive industry, and everybody wants to get in. There are so many qualified people going for the roles, so it has changed the game in how you actually approach getting a position. A program like this is what can do it for you. Many people had such a positive experience going through our program and getting into the role when they were hitting their heads against the wall when they were trying to do it on their own. If you’re trying to get in and want to make something happen, visit EvolveYourSuccess.com and select Attain Medical Sales Role. Have a conversation with one of us here at Evolve Your Success, and let us help you get into a medical sales position.

For you sales reps out there that are thinking about how you’re going to make this next year, what you’re going to do differently, how you’re going to make an impact, maybe get that promotion you’ve wanted, get into the President’s Club, or get into that rotation that you’ve been eyeing and you’re thinking to yourself, “I know I can do things just a little bit differently, but I’m not sure what,” visit EvolveYourSuccess.com, select Improve Sales Performance, and take a look at our medical sales training program, and let’s have a conversation and get you the results that you’ve been looking for.

As always, we do our best to bring you guests that are changing the way medical sales look. They’re innovative. They’re starting things like Melanie, like podcasts, information, devices, drugs, and everything that has to do with healthcare sales. They’re making waves. These are the guests we try to bring you each and every week. Make sure you tune in next time for another episode of the show.

 

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About Melanie Perry

MSP 118 | OR NurseMelanie Perry, BSN, RN, CNOR, CSSM, is an OR nurse with experience as a circulator, scrub, charge nurse, team lead, and manager. She is a graduate of the University of Alabama in Huntsville, and in her 20 years as a nurse has also worked in Neonatal ICU, OB/GYN, Med-Surg, Pain Management, and then finally found her true calling in the Operating Room in 2011.

She founded The Circulating Life in 2018 out of a desire to create a space where anyone working in the OR could find community, and see what working in the OR is really like. Her success with The Circulating Life brought her to First Case, and she helped launch the brand in January 2021. She is the content creator, social media manager for First Case, along with the co-host of the podcast. When she’s not at work, she enjoys spending time with her husband and three children.

 

 

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Christine Mortenson

Medical Device Sales | New Business Development | Fierce Advocate for Positive Patient Outcomes | Hockey is my Happy Place

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I’m Now a Medical Territory Manager! I was a Regional Sales Representative for Long-Term Care pharmacy services. I had dreamed of getting into the med sales industry when I went into my career as a nurse, but the pharmacy sales job came to me, and I had just settled. Fortunately, I had a job shakeup that allowed me to determine that now was the time to pursue my original vision. I absolutely would not have this position without Samuel and the Evolve Your Success community. A lot of people my age would just stop trying, but EYS believed in me. EYS allowed me to break into the industry in 90-Days after I had been trying on my own for over two years! I had lots of recruiter screenings, and a few interviews with hiring managers, but I was never offered a position. Before EYS, I didn’t realize I was doing the bare minimum to get hired. I was applying everywhere, hoping to get noticed and waiting. It just wasn’t working! I didn’t know that that was not enough to compete in an industry this sought after, and against people who knew what I didn’t know about the process. Of course, I had to think hard before making a financial investment that’s reasonably substantial. But when I read the testimonials of real med sales reps on the site and learned that I wasn’t the only one taking a chance on my success, that EYS was sharing that risk also, I knew I had to do it. Though you might be able to cobble together some of the steps of getting a role in med sales from online research on your own, you just can’t know what you don’t know! The process of going through EYS presents this insider knowledge to the student, as well as giving you a progression of difficulty as you obtain the information, and you begin to master it. Not only that, but they give you access to amazing mentors and instructors, allow you to practice your interview skills, and teach you how to market yourself through social media and your own website! I cannot stress enough that EYS was the factor that made the difference in my successfully landing my dream job! The support, structure, and knowledge gained was invaluable! I would recommend this course to ANYONE looking to break into medical sales Thank you so much, EYS! This journey has been life changing and has resulted in the successful culmination of my 18-Year ambition!

Jerry Johnson

Territory Manager Endoscopy with 

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I highly recommend Samuel’s EYS Program! The program is pivotal for not only people who are trying to break into a medical device/pharma career, but also for those who are already in and simply want to enhance their experience and have more success! Samuel’s team is also stellar when it comes to attentiveness and efficiency. Everyone is on the same page and they are all extremely resourceful. If anyone is looking to break into this rewarding industry and you are experiencing difficulty, I encourage you to invest in yourself and give the EYS program the opportunity to get you there!

Ashley Stratton

Sports Medicine Associate Sales Rep | Doctor of Physical Therapy | Former DI Soccer

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I am happy to announce I have accepted a job offer with Sports Medicine in Phoenix! I extend so much gratitude to the Evolve Your Success group as I land this role and get ready to pursue my dream job. I am a Physical Therapist who became a little stuck in the profession due to issues with reimbursement and the difficulty for continued growth upwards. I turned to EYS to assist me in learning about the medical sales industry and gain knowledgable mentors who were able to help coach me in this process. I am a strong believer in surrounding yourself with the best and good things will happen. I did work hard, but with the support of my mentors and other colleagues going through a career change, I felt a sense of community and it confirmed my drive to get into this industry. I have already learned so much through the interview process, and feel very blessed to have had the resources this group provided. I have made lifelong friends and I cannot wait to continue to follow others’ journeys to pursue this incredible field. I urge you to give Evolve Your Success a try to gain mentorship, guidance, and support through any career transition.

Betsy Earnest

Pharmaceutical Sales Specialist

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I landed my dream role at and am excited to make a difference in patients’ lives as a Pharmaceutical Sales Specialist.

After working as a nurse for 13 years and running my own floral design business I wanted to find a way to blend my clinical background and entrepreneurial experience to pursue a fulfilling career in medical sales.

Before I enrolled in the Medical Sales Career Builder I was hesitant to begin my journey and wanted to make sure I could be as prepared as possible when working to break in. That’s where I found Samuel and the team at EYS. I began listening to medical sales podcasts and heard story after story of how EYS helped change lives. I knew that by joining the program I would have all the tools and coaching necessary to be successful in achieving my goals.

Going through the steps of the MCSB gave me the 30,000 foot view of what it takes to break into such a competitive industry. I knew I would come out on the other side changed and that it would set me apart from the many others looking to do the same. The team at EYS helped me gain the confidence it takes to interview, taught me how to clearly articulate my story, and easily translate how my background as a nurse and business owner can drive success into this industry.

Along with the incredible learning materials I was blown away by the enthusiasm and professionalism of all the mentors I was able to learn from. Not only did they offer guidance from their past experiences they tailored their support to my unique background and career aspirations. If you know you are looking to make a change and don’t want to make it alone, EYS gives you the team and the support you need to be successful. It takes time and a lot of hard work but in the end it pays off and you will be proud of the journey you made to get there!

Thank you again to such an incredible team that changed my life and so many others!

Aaron McCartney

Disrupting Healthcare using AI | RCM | SaaS

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I just landed an offer for my dream job at ! Though I truly enjoyed working as a physical therapist, I can’t wait to start my career in the sales world as a Clinical Account Executive.

This opportunity would not have been possible without Samuel, the team at EYS, and the MCSB program. Prior to enrolling with EYS, I was very frustrated with the lack of interviews and opportunities I was getting in the Medtech sales space. With the lessons learned from MCSB and guidance from the incredible team at EYS, I was empowered with the tools needed to earn interviews and thrive in the hiring process. Though I tried to acquire knowledge through podcasts, the straightforward and personalized EYS program was a major help to learn the ways of the sales world. Samuel, Blake, and my mentor Ryan provided encouragement and boosted my self-confidence that I can secure a job in the non-clinical space. The EYS program helped me translate my clinical skills/background as physical therapist into a salesperson in the medical field.

I highly recommend anyone who is passionate about making the transition into medical sales to join EYS. You will certainly not regret it, as it is truly a family that wants to see you succeed as much as you do!

Naz Momtaz

Medical Sales Representative

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I just landed a job offer from Becton Dickinson . I owe this opportunity to Samuel, the program, and the incredible mentors at EYS.

I am a former teacher with some sales experience, and switching to medical sales felt like an impossible leap. For about two years, I applied for medical sales jobs, but I didn’t even get a single interview. I tried applying directly on LinkedIn, but that didn’t work. I had heard about EYS, and did some research on it. The biggest criticism I heard was that if you know how to start a conversation with strangers, you shouldn’t have to pay for a program to get you a job. I tried networking on my own, but it didn’t get me anywhere.

After exhausting all other options, I decided to give EYS a try. From the moment I joined, I was enrolled in workshops and connected with a supportive team of medical sales reps who genuinely wanted me to succeed. I learned how to network effectively, who to reach out to, and how to make the right connections. The classes were excellent, and soon enough, I had a strong resume, much better industry knowledge, and a lot more confidence in my ability to land a medical sales job.

Within a month of joining, I started getting interviews! I couldn’t believe I was actually being seen by hiring people and seriously being considered for these jobs. But getting an interview is just the first step; you need to stand out. I did multiple mock interviews with EYS professionals and had phone conversations with my mentors before some of my interviews. I never felt alone in the process. Even when I received the job offer, I called one of my mentors right away and got some valuable advice on the next steps.

I’ve spoken with many medical sales professionals who have shared their own struggles in landing their first jobs. They’re all amazed at how quickly I received my offer and how it came about. I can honestly say I owe it 100% to EYS. If you’re in the same position I was in and are considering joining the program, don’t hesitate. It’s worth every penny, and the sooner you start, the sooner you’ll get a job offer.

Thank you EYS team for making a career in medical sales possible for me.

Alana B.

Sales Manager delivering solutions for sales and healthcare professionals to pursue passion for customers and patients! Sales Leader | Strategic Partner | Specialty Sales | Solution Selling | ACTIVATOR

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Samuel understands how to deliver expectations in your interview. He listens to your story to provide valuable solutions towards delivering your sales portfolio in an impactful and concise way.

He also quickly identifies any opportunities you may have to successfully exemplify your candidacy match for the role you are applying for.
His methodology boosted me with tools and confidence needed to access my dream job! I hope I will get more opportunities in the future to utilize his full program.

Katherine Thrasher, MBA

Digital Marketing | Solutions & Results Driven | Pharmaceutical Sales Expertise | People Connector | Relationship Manager

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Samuel is an excellent coach that helped me prepare for my pharmaceutical sales interviews. Coming from a non-pharmaceutical background, he utilized his previous sales experience and coaching tactics to help me become more prepared and more confident before meeting with hiring managers. As a result, I was offered a sales position within the pharmaceutical field! I highly recommend working with Samuel as a sales coach!

Julie Imbruno

Executive Vaccine Representative at Merck

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Samuel is one of the most authentic, well versed, inspirational coaches in the industry. I chanced upon Samuel’s LinkedIn profile and connected with him based on his industry knowledge. Upon our very 1st conversation I knew whole heartedly that he was the exact person I needed to help me make the career change I was looking for. He explained his program and what it had to offer. He also relayed what to expect within the 6 weeks we’d be specifically working on building this change together. The program he has in place works, because of its structure and methodology. He provides the most beneficial/honest feedback and support. He makes himself available for any and all questions. He has 1st hand working knowledge and experience of & within the industry and how to become exquisitely prepared for a career change into medical/pharmaceutical sales. Most importantly what his programming offers and the steps taken to ensure personal success(es) are worth every moment of time spent (resume building, interview preparation, presentation, etc.). Without Samuel’s guidance, support, knowledge, encouragement, honesty, and support I would still be looking for a pharmaceutical sales position. I feel blessed to have met him & had his guidance. “Once a client always a client”. Although the “career change” guidance and programming is no longer needed…I will remain his client for life (that’s guaranteed). Within the 6 short weeks of programming time…I went from barely understanding the industry to landing a dream position. Without a doubt…I will continue to access Samuel as my mentor and coach throughout my pharmaceutical sales career. I will reach out to him to assure my continued growth & success in this field. He’s the gentleman anyone needs if they are serious about making a career change. There is no doubt everyone succeeds with Samuel! To say that I am extremely grateful is an understatement.

Kelli D.

Licensed Medicare Direct Sales

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I decided to invest in Evolve Your Success sales coaching program to better my chances in pharmaceutical sales interview processes. Samuel delivered an excellent customer experience. Due to time constraints on my end, we had to do a “crash” course and the information and tools I received was still invaluable. The passion and knowledge that he integrated into the consults, was everything that I needed to boost my confidence, through proper preparation and key tools for successful interviewing in this very specific niche market. Receiving recorded videos of each training session was especially helpful to be able to be fully present during the session and not have to worry if I missed taking notes on some small but integral piece of information.

I highly recommend this program for any person interested in investing in their own success in sales. If you want better outcomes you must exercise your 5 P’s: Proper Preparation Prevents Poor Performance. Samuel will go above and beyond to help those who are serious about being prepared for success! I have already raved to my colleagues about the evolve your success programs and they all saw first hand how I was positively impacted toward greater results in my sales career!

I was willing to support this new business because I saw the passion behind it. And what I received was a first rate sales program. I am better personally and professionally for it, and you can be too. Invest in your now and reap the fruits forever. 2020 is a great year to start to Evolve Your Success for the decade ahead!

Jennifer Peckman-Rethman

Business Development Kansas City at Carl Zeiss Vision, Inc.

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When I scheduled my initial appointment with Samuel I wasn’t sure what to expect. In my case I needed advice and information to push through not being able to find the right sales job. Samuel tailors his program to your specific goals and puts in place a plan for success. His knowledge about medical sales is very impressive and through his sessions I felt much more confident and prepared to interview and negotiate and ultimately land 2 job offers. I highly recommend meeting with Samuel and start working towards your goals so you can land your dream job!

Stephanie Hernandez

B2B Sales. Medical sales. Financial services

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If you want to progress in your career, I highly recommend working with Samuel. Samuel is a well experienced individual who is passionate and dedicated to get the tools you need. Like many others, I was putting time on searching interview tips online and is nothing compared like the help you would receive from Samuel. He is a great coach who is also assertive to help follow your dream career path. Samuel has been a great help on giving advice and tools on what I needed to work on to land an opportunity I have been waiting for! Again I recommend his system for anybody that wants an opportunity in the medical sales industry!

MSP 166 | Cardiac Rhythm

Crystal Sobande

Cardiology Account Manager II

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I highly recommend Samuel if you are looking to advance your career. Samuel is very professional, a great coach, and a fabulous mentor. I have learned so much through the Medical Career Builder Program. I honestly wouldn’t have been able to get to where I am in my career without him. I am very happy to say that within a few weeks of starting his program, I was able to land several interviews and have recently accepted an offer working my dream job for Medtronic.

Ryan Pfeiffer

Nuclear Medicine Flex Force & Clinical Education Specialist

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Samuel is a top-notch medical sales leader, mentor and entrepreneur who knows how to get results while teaching others how to develop their own skills to do the same. I started his program as a Nuclear Medicine Technologist and have been hired as a Clinical Specialist at Siemens Healthineers. He works extremely hard, is passionate about his mission and builds success not only in himself or his company, but in the people around him. I’ll recommend this guy any day.

Andrew Koehler

Surgical Robotics Program Builder 🦾 | Disruptive Technology | Clinical Sales | Capital Sales | Surgical Robotics

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Samuel is a joy to work with! I started the EYS program and we immediately focused in on what I had learned and Samuel was able to help me drill down to what I needed to work on and articulated how to strengthen the weak points in my armor. The Career Builder Program and the wealth of videos, personal 1-1 time, and behind the scenes interviews and workbooks helped me prepare to land the job of dreams.

Many thanks to Samuel and EYS for their help keeping the fire lit and pushing me to be my best

Eric Knotts

Senior Therapeutic Area Specialist (Neuro Psych), Bristol Myers Squibb (BMS)

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When I first embarked on my journey to break into the pharmaceutical sales industry, I feeling getting quite discouraged. I was doing everything I could to really stand out, but only finding that I was able to make it to the first and second round of interviews. A full year and a half passed, with many courses and certifications under my belt, when I finally came across the Medical Sales Podcast by EYS. From here, I heard about the Medical Sales Career Builder and immediately enrolled! I knew that I was doing something right to get me into the interviews, but something was still preventing me from getting past that final interview and this program would give me the perfect opportunity to find out exactly what that was. With Samuel’s coaching and after going through the relevant learning modules and workbooks, I was finally able to master my approach to interviews. It turns out this is exactly what I needed to finally break though and get me the job! I was ecstatic when I got the job offer and I couldn’t have done it without Samuel’s help and support . Thank you Samuel!

MSP 82 | Medical Sales Representative

Brett St Clair

Medical Device Sales Representative

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Enrolling in Samuel’s EYS Career Builder program was the best professional decision I have made to date. The knowledge I gained through the program was pivotal in making myself the candidate I desired to be. Beyond the coursework, lessons, calls (etc), the course encourages you to commit to something that is often overlooked – internal reflection. While developing your skillset, network, and overall knowledge of the industry is incredibly important. One of the biggest takeaways for me was taking what you had learned and connecting it to your “why.” Why do you want to work for this company? Why do you want to promote these products? Why is this your passion? This course isn’t structured to land you “just a job,” it is structured to help you land your dream job. Which I was able to accomplish.

I wish everyone had the opportunity to learn from an individual like Samuel. He is someone who I consider as a coach & mentor, but also as a friend. Samuel is relentlessly focused on developing talent while pushing you to grow through positive reinforcement. The EYS program has made an undeniable impact in my life, and for that I give Samuel and the program my respect and highest recommendation.

Tyler Ropp BSN, RN

Senior Mako Product Specialist at Stryker | Robotic Joint Replacement

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I just got a job offer from Stryker! I want to thank Samuel and the Medical Sales Career Builder Program. As an experienced nurse, I knew for quite some time I wanted to apply my experience in a different way within the medical device industry. Before I found the program, I had applied and interviewed for several jobs in the industry but never received an offer. I was doing my best to prepare on my own listening to podcasts, reviewing resources on LinkedIn, and reading up on any interview prep I could find. No matter what I had done, I wasn’t seeing the results I wanted and knew I needed to make a change. I found Samuels’ program on LinkedIn, and after contacting him he got back to me in less than an hour and we started working together just 3 days later. Samuel had a clear process and plan for helping me succeed. He quickly determined my weaknesses and we worked extensively to improve them. I was given the resources and support I needed to get me to where I am today with a job offer from Stryker! Working with Samuel was the best decision I have made in helping acquire my dream job. Thank you again to Samuel and the Career Builder Program!

Alana Rugg MS, CMR

Area Manager, Therapy Awareness. Northeast & Atlantic Coast

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I just got a job offer!!! Thanks to Samuel and the Evolve Your Success Community. Many thanks to the Medical Sales Career Builder, I wouldn’t have been able to do this without them. Before I discovered the program I wasn’t getting as many interviews as I was hoping despite the fact that I was applying to multiple job opportunities. I was searching for job opportunities in my area and just applying to them online and hoping someone would call me. I was becoming frustrated and knew I needed to do something different that would make me standout from other candidates, that’s when I discovered Evolve Your Success. I researched the program and spoke with others who were past clients of the program, I heard nothing but rave reviews. As soon as I joined and spoke with Samuel I knew I made the right decision. Going through the Medical Sales Career Builder program was simple and intuitive. It gave me an exact road map that lead me to my new position! Joining this program was the best decision I have ever made. It taught me so much, brought me out of my comfort zone, and it gave me the confidence I needed to win the job of my dreams. I highly suggest you join the program, do the work, because the skills you learn here and the connections you build are the best in the industry. Now that I have the dream job I’m looking forward to the future and signing up for the next phase of the program, Sales Builder. Thanks again Samuel because of you and the team my career is on the right track!

Judy Gbadebo, M.D.

Physician-Scientist | Medical Affairs | Clinical Education and Research Director at scPharmaceuticals

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I just got a job offer! Samuel’s EYS Medical Sales Career Builder Program was bar none one of the most valuable programs I have ever had the pleasure of joining. As a medical doctor transitioning from clinical medicine into the biopharmaceutical industry, I knew I needed a professional, goal-directed program to guide my way in this bold, new venture. Samuel’s program helped me learn how to leverage my experiences in a unique fashion within the biopharma industry. His program provides an overabundance of resources. From networking and resume writing to interviewing and negotiating, EYS was there at every step of the process. I never felt alone, and was constantly encouraged.

Thank you Samuel for your expertise and creation of the EYS Career Builder Program!

Katherine Stovall

Area Sales Manager

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I’m so glad I went through the Medical Sales Career Builder program! I received amazing guidance and coaching that gave me the exact steps I needed to land my new position. I would definitely recommend going through the program to anyone wanting to break into the industry like me!

Kristina Stewart

I connect prescribers with treatment solutions for Migraines and Tardive Dyskinesia

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After recently migrating to the US, I was eager to re-start my career in Pharmaceutical Sales. I quickly realized that I would need an experienced industry professional to guide me on this journey. Samuel and the EYS Career Builder Program exceeded my expectations. Having Samuel as my coach and mentor, enabled me to package my skills and experience in an effective and concise way that translated well in my interviews. I landed my new role! Thank you Samuel and your team for helping me realize my potential.

DH Williams

Specialty Brain Disease Sales Professional | Expertise Connection Builder| Fitness Educator

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I was having such a challenging time trying to land a dream job in the medical sales world. I thought I was doing everything I could to make this happen however after 5 months I became burnt out and unmotivated.

I wasn’t sure what I was going to do. I had reached out and connected with over 1000 connections on LinkedIn and to my surprise, I ran into someone from my hometown who had much success in the field. He and I discussed the issues I was having and that’s when he told me about Samuel and his program.

I decided to give the program a try and signed up on June 2nd of this year. Within hours and days of signing up, I became very fascinated with what I was learning. The program made so much sense and helped me to become lazer like focused on what I wasn’t doing earlier to become successful and what I could do to make this happen.

July 2nd of 2021 I received an offer!

Not only was it from the specific company I was most interested in but also, it was in the specific city I was wanting to move to – clear across the east to the west coast.

Samuel and his program have truly changed my life! With his guidance including a weekly online module, live class and guest speakers in the field – just to name a few – anyone can succeed to land the medical sales position job of their dream!

Nicholas Andrews

Territory Manager, Diabetes – Atlanta South / Proven Sales Professional with an Unwavering Commitment to the Service of Others.

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Samuel and his team at Evolve Your Success are game changers for professionals who are looking to present themselves at their best. I knew the competition for a career in the medical sales arena is immense and I needed to prepare myself to standout amongst all the other candidates vying for the same positions as I was. Sam will tell you I am very self aware of my strengths and weaknesses and I am very comfortable about speaking on what I know but not so much talking about myself. Enrolling in the Medical Sales Career Builder Program offered a holistic approach of how to represent my skills and attributes to hiring managers all awhile staying true to myself as I told my story. When you commit to the process the results happen, I landed a perfect role with the #1 medical device company in the world with no prior medical sales experience. You owe it to yourself and your career to join Evolve Your Success !!

Jeffrey Koshy

Supply Chain and Procurement Enthusiast | Sales Professional | Web Developer

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The journey of breaking into medical sales can be much longer and harder than many expect. One thing I learned from Samuel is that networking goes a long way into landing a job in medical sales. They also helped me get better at my interview skills and answer questions more genuinely.

Zachariah C.

Therapeutic Sales Specialist @ Leo Pharma

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Prior to enlisting Samuel’s services I was a “middle of the pack” rep at Primus. Not the worst, but far from the best. Up to that point I thought I had all of the tools necessary to get into President’s Club, but my results were showing otherwise.

The missing ingredient that Samuel has given me is fire. The fire to go out everyday and work my territory to its max. The fire to use my downtime at home to prep & prepare for the day ahead. Evolve You Success was the ignition I needed to help realize the kind of rep I am, what my unique personality brings to the table, and how to leverage the sum of these parts to the maximum.

When I began Samuel’s program in September of 2021 I was ranked 12th out of 40 reps, by the end of the year I finished in 6th place; comfortably in President’s Club. I also ended 1st nationally for our brand Promiseb which garnered me another award.

For those on the fence I strongly recommend making the investment. I have easily recouped the cost not only in the awards I won but the increased bonuses that have come along with it already.

Cody Mathis

Interventional Imaging, Siemens Healthineers | Technology Educator | Product Specialist | Outdoor Enthusiast | Winemaker | Lets Connect!

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Samuel’s Evolve Your Success program has directly contributed to my personal success, and I recommend it to anyone who will listen.

Although I was an active scroller and 👍 on LinkedIn, I wasn’t a content creator and my profile read like a resume with an outdated picture. During Samuel’s coaching and education sessions, my profile was rebranded to look more appropriate to my audience as a sales professional. With Samuel’s help, I became comfortable engaging with others with comments and creating meaningful content.

The results are in! The EYS program has helped take my LinkedIn voice outside of my company and straight to my customers. Since starting EYS, my connections and followers have doubled and my profile views skyrocket with new content. One meaningful LinkedIn interaction recently has assisted in securing a multimillion-dollar project and I’m confident there will be more! 😊

Duston Harper

Teaching high performers to achieve prosperity through mindset and accountability

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Samuel is an amazing coach and mentor to me. He has elite experience in the medical device sales industry and I love seeing his passion helping people break into medical device. I personally worked with Samuel on personal branding for a period of over 6 months.

From start to finish, he was always very structured and held me accountable weekly. The Linkedin and mindset portion of his course really helped me. Even though I already have had success in sales at multiple industries, taking Samuel’s course helped me take things to the next level! Highly recommend others doing it.

Brad Osterberg

Sales Representative for Medtronic

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I just accepted a Clinical Specialist Pain Intervention Sales Rep job offer! I want to thank the Medical Sales Career Builder; utilizing this program gave me the exact edge I needed to get the position. I had attained many interviews for many different medical sales roles, but I could never get past the 1st one. I listening to podcasts, to gain any knowledge of getting into the industry. This is how I found Samuel’s program and The Medical Sales Podcast.

The second I found out what the program entailed I was ready to get started immediately. I knew it was going to be one of the most promising investments I’ve ever made. After 5 hard weeks of applying the necessary steps from the MSCB program, I succeeded in getting my dream job! The resources, social media learning and boosted confidence gave me exactly what I needed to land an interview quickly and promote my most authentic self and communicate my story and skill sets effectively to the recruiters and hiring managers.

Whether you have experience or not in the industry, the MSCB gives you the resources to feel confident, prepared and more than ready for every step of the interview process. In order to get the best outcome out of this and not short yourself, be sure to put your effort into it. I will definitely be utilizing the knowledge and confidence I have gained for the rest of my career. Thank you again to Samuel and the team for helping me find my confidence and changing my career trajectory!

Johan Arango

Analytical Filter & Diagnostic Specialty Materials / Lab Filtration Distribution

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I just accepted a Technical Sales Associate job offer! I want to thank the Medical Sales Career Builder; The MSCB program not only introduced me into the medical device industry but gave me in depth knowledge of what top companies want to see in me and how to be an asset to their organization.

I did not have sales experience and I had no idea what companies to look for, what industries to look into, or where to start to get a medical sales position. I also did not know how to interview or even get to the interview stage. One day I went on Spotify and found The Medical Sales Podcast, talked to the team and joined the program. In addition to getting every single resource a person needs to get a medical sales position, I also learned how to effectively tell my story and navigated the interview sequence.

The MSCB program not only comes with resources but you are also able to join a community of like-minded medical sales reps. The investment is totally worth it but it requires a constant effort. The knowledge and skills I have learned here are skills I will rely on for the rest of my sales career. I want to thank the MSCB team for all their time, support and life changing experience.

Nicole Casten

Clinical Outreach for Mental Health at Newport Healthcare

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Samuel is great in helping me navigate with the following areas in my new territory
Day to day routines with routing, High Communication/Dropping off different materials, Identifying a product per provider, Creating the Organization of what stage people are in and what resources to use to move them to the next stage. Rithm helped me streamline where I am going in my day Kolbe Assessment helped, to show me who I am, letting me know I can use fact finding to my benefit. Making me come up with how to handle objections. I would highly recommend this program to anyone looking to either get into medical sales or further their career and jumpstart

Devin Menges

Medical Device Rep – Spine

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When I started working in orthotics and prosthetics in December 2021, it was my first ever job in medical sales. I knew I needed to find resources to make me a more effective rep. I was spending a lot of time driving, so I searched for medical sales podcasts I could listen to between driving to my accounts. I found Samuel’s “Medical Sales Podcast,” and there was so much value in every episode. He advertised his “Evolve Your Success” program for people that wanted to break into medical sales or take their careers to the next level. After listening to a few episodes, this was a no-brainer for me. Working with Samuel over the last three months, I have become a more confident, efficient, and organized sales rep and developed a better mindset. I’ve developed key relationships with his help, which ultimately landed me an opportunity as a spine rep which he is now helping develop me in this new role. I can’t recommend Samuel enough. I’m grateful I found him and his podcast because It has genuinely evolved my success.

Sara Kate Harbarger

Medical Supplies Sales Representative

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